IVR auto-attendant & queues
Route callers to the right department automatically, with business hours and hold messages.
CALL CENTER IN RIYADH — KSA
A Cloud Call Center for Riyadh Businesses
ReadyCall is a Saudi company headquartered in Riyadh. We set up a complete cloud call center on your own numbers, running from the browser or mobile — no PBX, no hardware.
01 — Overview
Overview: A Cloud Call Center from Riyadh
Whether you run a sales team, a customer service desk, or a booking line, ReadyCall answers calls, routes them, records them, and gives you real-time reports on team performance and missed calls.
Because our team is based in Riyadh, activation, training and support are all delivered in Arabic, from the same city. And since the system is cloud-based, your agents can work from the office, from home, or from any branch.
02 — Call Center
Call Center Features
Smart call distribution
Route calls by skill, availability or department, so no call is lost between agents.
Call recording
Record every call for training and QA, kept for up to 12 months depending on plan.
Live monitoring & real-time reports
A supervisor wallboard, answer rate, wait times, and missed calls, live.
Built-in CRM & tickets
Open a ticket directly from the call, and every customer's calls are saved to their record.
WhatsApp & live chat
A unified inbox for business WhatsApp and website chat alongside your calls.
AI voice agent
Answers in Arabic (Gulf dialect) and English, 24/7, and hands off to an agent with a summary.
Local support from Riyadh
Activation, training and technical support in Arabic, within 5–10 business days.
03 — How It
How It Works
- 01
Contact us
Book a free demo
- 02
We understand your needs
We design the right flows and IVR for you
- 03
We set up the system
Full setup within 5–10 business days
- 04
You go live
Local technical support, in Arabic
04 — Pricing
Pricing
Starter
89SAR
/user/month
Softphone, IVR, queues, 30-day call recording
Growth
149SAR
/user/month
Auto-dialer, listen-in & whisper, CSAT, tickets, 90-day recording
Business
219SAR
/user/month
Full CRM, 200 AI voice agent minutes/month, auto-transcription, 12-month recording
Enterprise
from 349SAR
/user/month
Private cloud, SSO, contractual SLA, custom integrations
Per user/month · minimum 3 users (5 for Business) · no setup fees · prices exclude 15% VAT.
05 — FAQ
Frequently asked questions
Where is ReadyCall based?
In Riyadh, Saudi Arabia, and we serve businesses across every region of the Kingdom.
Do I need hardware or a PBX?
No. The system is cloud-based and runs from the browser, with no hardware or servers required.
How long does activation take?
5 to 10 business days — we set up your flows, IVR and users on your own numbers.
What's the price?
From SAR 89/user/month, with a minimum of 3 users and no setup fees. Prices exclude 15% VAT.
Ready to stop losing calls?
Book a free demo and we'll set up the system on your own numbers.