IVR auto-attendant & queues
Route callers to the right department automatically, with business hours and hold messages.
CALL CENTER PRICING — KSA
Clear Call Center Pricing, No Setup Fees
Pay a monthly subscription per user — no hardware, no setup fees, no long contract. Subscribe to just what you need: calls only, or add CRM, WhatsApp and the AI agent.
01 — Overview
Overview: How Much Does a Call Center Cost?
A traditional call center's cost starts with a PBX, hardware, servers, licenses and maintenance — and all of it is paid before a single agent answers a call. A cloud call center removes all of that: you pay a monthly subscription per user, and the system runs from the browser.
Example: a team of 5 agents on the Starter plan = 5 × SAR 89 = SAR 445/month before VAT. If you only need calls — no WhatsApp or chat — the call center plans alone cover that.
02 — What's Included
What's Included in the Price
Smart call distribution
Route calls by skill, availability or department, so no call is lost between agents.
Call recording
Record every call for training and QA, kept for up to 12 months depending on plan.
Live monitoring & real-time reports
A supervisor wallboard, answer rate, wait times and missed calls, live.
Browser & mobile softphone
Your agents answer and call from anywhere, no desk phones.
Activation & support in Arabic
We set up your flows and IVR on your own numbers within 5–10 business days, with local technical support.
Add-ons as you need them
CRM from SAR 69/user/month; WhatsApp, live chat and AI voice agent minutes are quoted based on your usage.
Extra numbers
An additional local number (DID) at SAR 90/month, plus connecting your existing unified number.
03 — How It
How It Works
- 01
Contact us
Book a free demo
- 02
We understand your needs
We design the right flows and IVR for you
- 03
We set up the system
Full setup within 5–10 business days
- 04
You go live
Local technical support, in Arabic
04 — Call Center
Call Center Plans
Starter
89SAR
/user/month
Softphone, IVR, queues, 30-day call recording
Growth
149SAR
/user/month
Auto-dialer, listen-in & whisper, CSAT, tickets, 90-day recording
Business
219SAR
/user/month
Full CRM, 200 AI voice agent minutes/month, auto-transcription, 12-month recording
Enterprise
from 349SAR
/user/month
Private cloud, SSO, contractual SLA, custom integrations
Per user/month · minimum 3 users (5 for Business) · no setup fees · prices exclude 15% VAT.
05 — FAQ
Frequently asked questions
What's the cheapest call center plan?
The Starter plan at SAR 89/user/month, with a minimum of 3 users — so from SAR 267/month before VAT.
Can I subscribe to calls only, without WhatsApp or chat?
Yes. Call center plans are standalone, and WhatsApp, live chat, CRM and the AI agent are optional add-ons.
Are there setup fees or a long contract?
No. No setup fees, and it's a monthly subscription with no long-term commitment.
Do the prices include VAT?
No, prices exclude 15% VAT.
How do I get a formal quote?
Fill out the demo request form, and we'll send you a price quote based on your number of agents and the services you need.
Ready to stop losing calls?
Book a free demo and we'll set up the system on your own numbers within 5–10 business days.