IVR auto-attendant & queues
Route callers to the right department automatically, with business hours and hold messages.
CALL CENTER IN JEDDAH — KSA
A Cloud Call Center for Jeddah Businesses
A complete cloud call center for your business in Jeddah, running from the browser or mobile. We set it up remotely, on your own numbers — no hardware at your office.
01 — Overview
Overview: A Cloud Call Center for Jeddah Businesses
Because ReadyCall is fully cloud-based, there's no hardware to install and no technician visit required: we configure your flows, IVR and users remotely, and your Jeddah team starts taking calls straight from the browser.
It's a strong fit for e-commerce, shipping and delivery, travel and hospitality, real estate, and clinics — any team that handles a high volume of customer calls and wants to cut down on missed calls.
02 — Call Center
Call Center Features
Smart call distribution
Route calls by skill, availability or department, so no call is lost between agents.
Call recording
Record every call for training and QA, kept for up to 12 months depending on plan.
Live monitoring & real-time reports
A supervisor wallboard, answer rate, wait times and missed calls, live.
Remote activation
No site visit and no hardware — full setup within 5–10 business days.
WhatsApp & live chat
A unified inbox for business WhatsApp and website chat alongside your calls.
Built-in CRM & tickets
Every customer's calls, conversations and tickets in one record.
AI voice agent
Answers calls in Arabic (Gulf dialect) and English, 24/7.
03 — How It
How It Works
- 01
Contact us
Book a free demo
- 02
We understand your needs
We design the right flows and IVR for you
- 03
We set up the system
Full setup within 5–10 business days
- 04
You go live
Local technical support, in Arabic
04 — Pricing
Pricing
Starter
89SAR
/user/month
Softphone, IVR, queues, 30-day call recording
Growth
149SAR
/user/month
Auto-dialer, listen-in & whisper, CSAT, tickets, 90-day recording
Business
219SAR
/user/month
Full CRM, 200 AI voice agent minutes/month, auto-transcription, 12-month recording
Enterprise
from 349SAR
/user/month
Private cloud, SSO, contractual SLA, custom integrations
Per user/month · minimum 3 users (5 for Business) · no setup fees · prices exclude 15% VAT.
05 — FAQ
Frequently asked questions
Do you serve businesses in Jeddah?
Yes. We're headquartered in Riyadh and serve businesses across the Kingdom; since the system is cloud-based, activation and support are fully remote.
Can I connect my current numbers?
Yes, you can connect your existing lines and unified number, and add extra local numbers at SAR 90/month per number.
Can my team work from home?
Yes, they just need a browser and an internet connection.
What's the price?
From SAR 89/user/month, with a minimum of 3 users and no setup fees. Prices exclude 15% VAT.
Ready to stop losing calls?
Book a free demo and we'll set up the system on your own numbers.